Frequently Asked Questions

How many dogs do you walk at once?
I walk a maximum of 4 dogs in a group to keep things safe and manageable. I also offer solo walks if your dog prefers one-to-one attention.

What areas do you cover?
I’m based in Newmarket and cover the town and surrounding villages. If you’re unsure, just get in touch and I’ll let you know if I can reach you.

I have more than one dog — can they come on the same walk?
Yes, absolutely! Dogs from the same household are very welcome to join the same group walk. I carefully match groups by size, energy level, and temperament to make sure everyone has a great time.

The cost is £15 for the first dog and £10 for each additional dog from the same household. It’s a great way for your dogs to enjoy their adventure together — and you benefit from a reduced rate too!

How long are the walks?
Solo walks are 60 minutes, and group walks are also 60 minutes. Walk times don’t include pick-up or drop-off — your dog will always get the full time outside.

What if the weather is bad?
Walks go ahead in most weather (dogs love their exercise whatever the season!). If conditions are unsafe (like extreme heat or ice), I’ll adjust with shorter toilet breaks or reschedule, always keeping your dog’s welfare first.

Are you insured?
Yes, I am fully insured with Protectivity for public liability and pet care, giving you peace of mind. https://www.protectivity.com/

Are you trained in emergencies?
Yes — I am Dog First Aid trained, so I can act quickly and calmly if anything happens on a walk.

Do you do puppy visits or check-ins?
Yes! I offer 30 minute home visits for puppies, older dogs, or dogs that just need a toilet break, food, and some company.

Do you walk un-neutered dogs?
Yes, as long as they are friendly with other dogs and under control. Females in season will need solo walks only.

What about recall and safety?
Dogs are kept on a lead, unless you’ve given written permission for off-lead walks, and only in safe areas where recall is reliable.

How do you transport dogs?
If pick-up and drop-off is needed, dogs travel in my safely fitted van with individual crates for comfort and security.

What happens if I need to cancel?
I understand things change! Please give at least 24 hours’ notice where possible. Short-notice cancellations may be charged.

How do I pay?
Payments can be made via bank transfer or cash. Regular customers often prefer monthly payments upon confirmation of bookings at the beginning of each month.